Fido fails to protect customer information
- Privacy Law In Canada
- Mar 30, 2021
- 1 min read
PIPEDA Findings #2021-004 March 30, 2021
The complaint alleged Fido had failed to safeguard his personal information from unauthorized access, which had allowed fraudsters to access and change the personal information on his account. He also alleged that Fido had responded to his access request by providing the information he had requested in a format that was not generally understandable.
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